Terms & Conditions

1. INTRODUCTION

These terms and conditions govern your use of Dive Manchester's website. By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use these websites. 

Any user of our website must be at least 18 years of age. By using any of our websites and by agreeing to our terms and conditions, you warrant and represent that you are at least 18 years of age. 

Our website use cookies. By using our website and agreeing to our terms and conditions, you consent to Dive Manchester's use of cookies in accordance with the terms of Dive Manchester's Privacy Policy. 


2. CONTRACTUAL PARTNER

Any user of our website must be at least 18 years of age. By using any of our website and by agreeing to our terms and conditions, you warrant and represent that you are at least 18 years of age. The contract is concluded between Dive Manchester and you. 


3. OFFER AND CONTRACT CLOSING

By ordering one or more products on our website, you confirm that you are at least 18 years of age and accept our general terms and conditions. Dive Manchester will send you a confirmation of your order per mail. This confirmation does not constitute acceptance of your order as no contract for the purchase of the selected goods will be formed until we receive and proof your payment. Dive Manchester reserves the right to cancel or decline any order without giving further details. 


4. PRICES AND SHIPPING FEES

All prices are clearly shown on our websites. Prices can be changed frequently. The valid prices for each order are based on the moment the order has been placed. 

Prices are shown as follow: 

- For orders being shipped to countries within the European Union, VAT is already included in the product price you see on our website. So VAT and any sales taxes are already included and you will only be charged the product price and the shipping fees. 

- For orders being shipped to countries outside of the European Union, no VAT and no sales tax will be included in the product prices you see on our website and you will not be charged any taxes by us. However your packages may be subject to the customs fees and import duties of the country to which your order is shipped to. So the courier will charge you any taxes or customs directly. As taxes and customs may also depend on product category as well as declared amount, we are not able to provide you with any further details. We would recommend you to consult your local Customs office, which will happily assist you with further information. 

Our prices are shown by the selected delivery country. Our shipping fees are calculated by weight and volume, so by adding any item to the basket, the respective shipping fees are shown and the delivery option can be selected, once all items have been added to the basket. Your order will be shipped by the selected courier and you will receive your tracking information per mail. Dive Manchester alerts to annul orders for products with wrong and/or obviously surreal prices although this orders might have been accepted primarily. 

Dive Manchester offers a great range of items, most of them are in stock other have to be ordered on demand. So when selecting an item an estimated delivery date will be shown. If the item is in stock, you will find the information directly next to the estimated delivery date. The estimated delivery date is calculated by product availability and shipping time. So the estimated delivery date is calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.

The estimated delivery date has been calculated as per availability of all items from your order. The taken time from dispatch to delivery depends on the courier service you select at the checkout. 

The estimated delivery date is only a reference, as it is determined to product availability, courier’s availability, as well as payment. 
In case Tradeinn has to withdraw an item because it has become obsolete or has been discontinued, you will be informed directly. If Tradeinn can offer any similar item you will directly receive the proposal which you can accept or if not, cancel the item/order for a refund of the paid product price. 

Dive Manchester does not accept any liability for any delay or not further availability of ordered products.


5. DELIVERY

Dive Manchester will ship your order to the address you provided when placing your order. Normal dispatch time is 2 - 8 working days. To ensure the safe delivery of your parcel, the courier company needs a signature to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt a new delivery, deposit your parcel at a neighbor or take your parcel to be securely held at the local Post Office or Depot. In case your parcel could not be delivered due to any reason, such as incorrect address, wrong delivery details, refuse of the parcel, etc., it will normally be returned directly to us. Please keep in mind we can only refund your paid product price, once the parcel has arrived back at our warehouse and any item could be verified. You will receive the refund of the paid product price less shipping fees if the shipping fees are included to the paid price. Any paid shipping fees cannot be refunded. 


6. PAYMENT

We offer several payment methods. Our main payment methods are PayPal, CreditCard, DIRECTebanking and bank transfer. Please keep in mind, that offered payment methods may vary by the country of destination. Once all items have been added to the basket, all available payment methods for your destination country will be shown.

For online payments made by credit card, the "Secure Socket Layer" (SSL) security system is used, which allows encrypting your banking information when on the network.

By bank transfer payments:

You will find our banking details when finishing the order as well as by email on the order confirmation; you will be able to perform the transfer at your bank. As soon as we receive your payment, your order will be processed. Before selecting bank transfer as your payment method, please be aware that your bank will charge you an international transfer fee, therefore increasing the overall cost of your order. 


7. RESERVATION OF OWNERSHIP

Any order has to be paid in advance before we can proceed any further treatment. Please keep in mind before selecting bank transfer as your payment method, that your bank will charge you an international transfer fee as well as it might take several working days for us to receive your payment. As long as we have not received your payment correctly, any item is still in Dive Manchester's absolute ownership. Once the order has been shipped but payment has been retrieved, all items are back in Dive Manchester's absolute ownership. 


8. RETURNS

Dive Manchester gives you the right to return your purchased item/s without having to give a reason, at any time within 30 days (7 days for Special Sale items) from the date of dispatch. You can return any item within 30 days (7 days for Special Sale items), as long as the item/s is/are in perfect conditions (unused, with labels, in original packaging). Please keep in mind, that any customized items (as for example: football boots, gloves, skies with mounted bindings, etc.) cannot be returned or exchanged. We only ask you to please log in to MY ACCOUNT and follow our instructions when clicking on RETURNS. Please find all further information here: